Privacy Policy
This Privacy Policy describes how Feath AI ("we", "us", "our") collects, uses, and discloses information when you use Burd, including the Burd mobile apps, the Burd web app, and the Burd marketing website (collectively, the "Service").
Who we are
Burd is operated by Feath AI. If you have questions about this policy or your personal data, contact us at [email protected].
Information we collect
- Account and profile data: username, email address, display name, avatar and profile fields you provide.
- Sighting content: species details, notes, media you upload (photos/audio), and posting metadata.
- Location data: location information you provide or allow us to access (for nearby features and sighting context), including optional coordinates and location labels.
- Device and notification data: push notification token, device platform, and app-level technical metadata needed to deliver notifications and operate the Service.
- Subscription and purchase data: if you subscribe to Burd Pro, we use RevenueCat to manage your subscription and receive your subscription status, product and plan identifiers, entitlement (access) status, free-trial and renewal dates, and pseudonymous identifiers such as an app user ID and app store transaction identifiers. Payments are processed by the Apple App Store or Google Play; we do not receive or store your full payment card details.
- Usage and analytics data: product analytics (via PostHog) such as screen views, feature usage, and crash-related metadata to improve Burd. Analytics does not include the content of your photos, audio recordings, or private messages.
- AI-assisted features: when you use photo ID, sound ID, or the species Ask Guide, we process your inputs (images, audio snippets, or questions) to generate predictions or answers. Do not submit sensitive personal information in these features.
- Safety and moderation data: reports, blocks, moderation actions, and related audit metadata to keep Burd safe and enforce rules.
- Other usage data: basic app and website interaction data required for functionality, security, and service improvement.
How we use information
- Provide, maintain, and improve the Service.
- Show your profile and content to other users according to app features.
- Enable social and community features, notifications, and account support.
- Operate bird ID, feed, discovery, and nearby functionality.
- Process and manage subscriptions, free trials, restorations, and renewals.
- Detect abuse, enforce policies, and maintain platform safety.
- Comply with legal obligations and protect rights and security.
How we share information
We may share information in these limited situations:
- With other users: profile and sighting information you choose to publish in Burd.
- With service providers: trusted vendors that help us host, secure, analyze, and operate Burd (for example, infrastructure, analytics such as PostHog, notification delivery, subscription management such as RevenueCat, and AI inference providers).
- With app stores and RevenueCat: to sell, validate, and manage subscriptions, purchase and entitlement information is shared with the Apple App Store, Google Play, and RevenueCat. Their handling of data is governed by their own privacy policies.
- For legal/safety reasons: when required by law or to protect users, our rights, or platform integrity.
- Business changes: in connection with a merger, acquisition, or asset transfer, subject to applicable law.
We do not sell your personal information.
Subscriptions and payments
Burd Pro subscriptions are sold through the Apple App Store and Google Play and are managed using RevenueCat. When you start a subscription or free trial, we receive information about your subscription status, plan, entitlement, and renewal dates so we can unlock Pro features on your account and keep them in sync. We do not process or store your full payment card details — the app store handles payment. You can manage or cancel your subscription through your app store account settings, and you can restore previous purchases in the app.
Data retention
We retain personal data for as long as needed to provide the Service, maintain safety, comply with legal obligations, and resolve disputes. Retention periods vary by data type and account status.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of storage or transmission is 100% secure.
Age rating and children's privacy
Burd is rated 13+ and is intended for users age 13 and older. Burd includes social media capabilities (such as a community feed, likes, comments, reposts, and public profiles). You must confirm that you meet the minimum age when creating an account. See our Age rating page for details.
Burd is not directed to children under 13 (or older age if required by local law). We do not knowingly collect personal information from children under that age. If you believe a child has provided personal data, contact us at [email protected] and we will take appropriate action.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export personal data, and to object to or limit certain processing. You may delete your Burd account at any time from Profile (gear) → Preferences → Account → Delete account in the app. You may also manage some permissions (such as location and notifications) through your device settings. To make a request, contact [email protected].
International data transfers
Burd may process and store information in countries other than your own. We take reasonable steps to safeguard personal data in accordance with applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last updated" date. Your continued use of Burd after changes become effective means the updated policy applies.
Contact
Feath AI
Email: [email protected]